Precious Metals Storage - Terms & Conditions

We are pleased to announce the launch of our new storage service: Silver-sphere Legacy  Storage. With full insurance and liability coverage, why store your precious metals anywhere else? If you do not have direct access to a private vault and are security-conscious about keeping silver or gold at home, we invite you to read our terms and conditions below to learn more about the nature of our service. 

Where will my bullion be stored?

Your bullion will be securely stored at Knox vault in Killarney, They specialize in handling high-value assets such as cash, precious metals, gemstones, and artwork. Their facilities offer world-class security and operational reliability. 

Yes. Your precious metals are fully insured while in storage. 

We offer allocated storage. This means your precious metals are stored separately from those of other clients, each item marked with a visible serial number. The storage is completely segregated and audited, ensuring that your metals are not pooled or commingled with other holdings. 

Your identity remains private: the serial number linked to your metals is known only to Silver sphere. During audits, your name is never connected to your holdings, providing the highest level of privacy. 

The storage and administration fee is:

  • 2.5% per year of the total market value of your stored metals, calculated on the day of deposit.
  • For holdings over R1 million in gold, the annual fee is reduced to 2%.

Essentially, this cost is comparable to a standard bank cash deposit fee.

Absolutely. In addition to competitive rates, we offer advantages that typical insurance policies  or home safes cannot match: 

  1. Limited household cover: Many insurers either do not cover precious metals or place strict limits on the insured value. 
  2. Cost of safes: Insurers often require a Category 2 (CAT 2) safe or higher, which can cost R15,000+—and small gun safes do not qualify. 
  3. Robbery risk: Off-site storage significantly reduces the risk during a home robbery. 

If you are purchasing precious metals from us and opting for storage, the storage cost can be added to your purchase invoice. You will receive a renewal invoice two weeks before the 12-month term ends, reflecting the updated valuation. 

Yes. You may courier previously purchased items back to us for storage. Fully insured courier costs average around 1.25% of the parcel’s value (maximum silver weight: 17kg). Contact us for a quote and assistance. 

We do allow storage of precious metals purchased from other dealers, provided you are a  Silver-sphere client. However, we do not accept types of bullion not stocked by Silver-sphere. Examples include privately minted bars or medallions, numismatic or collectible coins. 

  • Minimum storage size: 100 oz of silver or 1 oz of gold
  • Minimum term: 12 months (paid in full upfront)

Please note: While you may withdraw your metals at any time (with 3 business days’ notice),  fees are non-refundable for early withdrawal.

Only full tubes of a single coin type will be accepted (e.g., a full tube of Canadian Maples).  Mixed coin tubes are not permitted due to auditing requirements.

Email Shannon at accounts@silver-sphere.co.za to request delivery. We require three working days’ notice for any withdrawal. Once your metals are withdrawn from the vault, they will be shipped within 24 hours, fully insured, via door-to-door courier. Shipping quotes will be provided upon request. 

Yes. Selling your stored metals back to Silver-sphere is safe and seamless. 

Simply tell us what quantity and type you wish to sell. We’ll make an offer. If accepted, we arrange payment and remove the items from storage. Remaining holdings continue to be insured for the rest of the 12-month period. 

For full details, visit our Buy-Back Policy. 

To open a storage account, we require: 

  • A copy of your ID 
  • Proof of residence 
  • A completed Silver-sphere Agreement and Declaration Form 

Contact Shannon at any time for a ledger of your stored assets. 

For security reasons, clients cannot access the vault facility directly. You may, however:

  • Collect your metals from our office, or 
  • Request fully insured door-to-door delivery. 

We require a next of kin and other contact details. However, estate laws will apply. You executor would deal with your stored precious metals as they would with all your other assets.